A few months ago I read an article about how awful it would be if the right to use mobile phones on airplanes became a reality. The author’s reasoning was this: Only old people still use a phone as a talking device and a lot of them are hard of hearing. Could there be a worse combo on an airplane than having to listen to a conversation about convalescence?
- Talk less.
- Listen more.
- Be prepared with thoughtful questions that encourage conversation about what matters most to them.
- Don’t ever plan an elevator pitch.
- Plan a conversation starter that focuses on your prospect not your product.
- Enable the best business conversation and your voice message just may get returned.