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Sue has spent years honing her craft, and if you’ve ever heard her speak, you know how passionate she is about what she does. If you have not witnessed her in person, you can still learn from her and enjoy her years of research, professionally and passionately laid out in writing for all to enjoy.

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“Nearly every other management skill depends on your ability to communicate effectively — formally or informally, in person or in writing.” HarvardBusiness.Org January 22, 2008 “In the beginner’s mind there…

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