Sue Hershkowitz-Coore 0 0 Communication Skills July 12, 2008 What would The Ritz-Carlton do? Having a Ritz-Carlton experience usually means that someone has gone above and beyond. And though…Read More
Sue Hershkowitz-Coore 0 0 Communication SkillsSelling Skills February 18, 2008 The Single Easiest Way to Destroy Customer Loyalty When we made our reservations at the Chateau d'Audrieu in Bayeux, France, we knew it…Read More