Okay… so the heading may be a bit extreme. Or, maybe not. Not if you’re in sales and you want to sell. Being relevant has always been key and thankfully,…
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Sue has spent years honing her craft, and if you’ve ever heard her speak, you know how passionate she is about what she does. If you have not witnessed her in person, you can still learn from her and enjoy her years of research, professionally and passionately laid out in writing for all to enjoy.
Every sales person needs to close the sale yet the idea of “closing” (think about these examples [but before you play, know these are not G rated clips]:The Wolf of…
A new client was explaining how customer-centric his luxury brand is, yet customers, when queried, weren’t exactly feeling the love – nor selecting his hotel. Me: “Are you shopping your…
I’ve been meaning to start blogging again, with the promise of staying consistently consistent, and reading MPI’s “future of the meetings industry” forced me into it. It was a post about…
My client invited me to skype into her sales meeting. “Wait until you hear what they think is a legitimate – a hot! – lead. It will make you sick,”…
What matters to your customer? It’s the only thing that matters. I was lucky enough today to have a great convo with a DOSM who said she learned from a…
One of my very best friends is an independent meeting planner who hires speakers for her clients. But I can’t remember the last time she hired me. And it’s my…
It is so easy to improve sales and it has nothing to do with the officially designated sales team. It has to do with the receptionist, reservationist, greeter. …