Before Billy Mays, there was another great pitchman. True, it was years ago and in a galaxy far-away, but if you’re from the New York region, you may remember a…
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Sue has spent years honing her craft, and if you’ve ever heard her speak, you know how passionate she is about what she does. If you have not witnessed her in person, you can still learn from her and enjoy her years of research, professionally and passionately laid out in writing for all to enjoy.
Pushy salespeople give me the creeps. Maybe it’s just my rebellious nature, but as soon as I feel someone – even in a transactional sale – getting pushy, I run…
It’s been a long time since I heard such a manipulative speaker; a speaker who could not only make his voice quiver at the drop of a syllable, he could…
I had about an hour in the Charlotte, NC airport and sat down with my Starbucks non-fat, venti Chai, in the first row of chairs, closest to the three folks…
Dissatisfied customers? You really can’t please everyone, every time. Ignore their social media complaints however at your own risk. You have the power to shape the future of your company…
One of the most charming things about Twitter is that you have to say what you want to say in 140 characters. And it’s amazing how everyone can do it….
Let’s face it. For many of us, this weekend will be more fun because it gives us the opportunity to catch up on work. That is not to dismiss the…
Hate prospecting? Most sales people do. Rejection isn’t something that most of us actively seek. But it’s way more than that. Most professionals I talk to dislike prospecting because it…