Your client was interested in your offer.
“Was” is the important word.
You thought your value prop was so compelling they’d definitely get back to you. Maybe they even indicated as much.
Then, radio silence.
Whatever you do, do not follow-up with:
Just following up, or
Just reaching out.
That is NOT what you’re doing!
Your job is to re-excite, reassure or relax them.
Your job is to remind them of the pleasure they can enjoy or the pain they can avoid by moving forward.
Your job is NOT to talk about what you want (I just want to follow-up).
Give them a compelling reason to want to have further conversation with you.
Your want – to follow-up – just isn’t going to do it.
BONUS
Often it turns out the value prop that was supposed to be so compelling (wow! clean rooms! amazing! hand sanitizer!) was really only a list of features.
Nice features.
Cool features.
Unique features.
But features nonetheless
Features are only compelling when they are emotionally connected to the outcomes your buyers want.
Whether you’re selling hotel space, financial investments, real estate, pharmaceuticals or even season tickets, you’re job isn’t to follow-up; it’s to fire up!
Before you go…Looking for practical, specific ideas to position your team for success when recovery comes? Sue provides engaging, fully customized virtual training that will energize your team – and their sales results.
To learn more about virtual training possibilities custom fit to your needs, please email Sue@SpeakerSue.com or call (+1-480-575-9711). Your team will thank you for giving them the tools they need now.
PS. What comments, ideas or stories do you have to add to today’s post? You can do me a huge favor by adding your insights and comments, or forwarding the post. Thanks for your help!
Power Sales Writing