Imagine this: You are lucky enough to sit next to a prime prospect at a luncheon event. You are smart and don’t try to sell her during lunch but when…
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Sue has spent years honing her craft, and if you’ve ever heard her speak, you know how passionate she is about what she does. If you have not witnessed her in person, you can still learn from her and enjoy her years of research, professionally and passionately laid out in writing for all to enjoy.
You worked hard to win the business but you didn’t. Now what? I’m not saying that you dance in the streets. But.. Waaaaay too many professional and dedicated salespeople simply…
Most people are nervous enough about having to stand up and make a presentation. All those eyes looking at you. Lots of expectations. And not only do you have to…
In my keynotes and workshops, I talk about loving your customer. I typically open a sales training program with this question, “How many of you love your customers?” There is…
If you knew that a habit of yours annoyed people around you, would you continue doing the annoying behavior? Yes, I wish that was a rhetorical question! It amazes me…
“You know what you’re doing and that’s why you’re able to change it up.” Blake Shelton, The Voice, May 7, 2013 I’ve had plenty of sales people tell me that…
Attending my local Arizona chapter of Meeting Professionals International is always a treat. My friend and tech guru, Jim Spellos, was presenting and I was in Arizona so there was…
When the phone rang, I knew the person on the other end wasn’t a professional sales person as soon as he said, “Hi this is name with company, how are…