When American Idol winner David Cook was asked how he turned songs into emotional experiences, he told MTV, “There was a short article that Debbie, our stage manager, hung up…
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Sue has spent years honing her craft, and if you’ve ever heard her speak, you know how passionate she is about what she does. If you have not witnessed her in person, you can still learn from her and enjoy her years of research, professionally and passionately laid out in writing for all to enjoy.
Here I am in wintry Tasmania, Australia. Being a day ahead of most of you, theoretically I’m not cheating by peaking at your responses to my suggestion that we rest,…
Earlier today I sent this message to my ezine list: SpeakerSue says, “Don’t work when you’re not at work. It’s a long weekend. Take control and refuse to check email…
“But my customer’s are international. Do these same rules apply?” Yes! Writing respectfully, managing the connection and applying rules of business etiquette apply whether you’re writing to your customer in…
“Technology is just a tool. In terms of getting the kids working together and motivating them, the teacher is the most important.” Bill Gates, Microsoft Corp. co-founder Okay. I use…
1. “If you have to say you’re cool, you aren’t.” Michael Stavros; Manager, Business Dev; Aventura Catering, spoken in agreement with my comment that if you have to use emoticons…
Why do so many smart people forget that what seems so clever in the moment, may seem less so, later? I’m talking www here. Merlin Mann’s 43 Folders compared good…
The salesman had just come back from one of those sales systems workshops. What was his key take away? Ask questions. Lots of questions. Customers love that, he said. After…