An email template to lose customers: Don’t do these things!
How many mistakes can you find in this sales message? Post your answers and check…
When does persistent become stalking?
May 31, 2012
When does persistent become stalking?
Every great sales person understands that the gold is in the follow-up. No matter how…
Fifty Shades of Subject Lines
May 29, 2012
Fifty Shades of Subject Lines
To read Fifty Shades of Grey (I'm up to Fifty Shades Darker), for the email…
When to change the subject line?
May 22, 2012
When to change the subject line?
One of the most frequent questions I get during an email etiquette workshop is: Is…
Why do some people make it and others don’t?
May 17, 2012
Why do some people make it and others don’t?
Have you ever wondered why some people are more successful than others? If we have…
6 Easy Ways to Deal with Difficult Customers
May 16, 2012
6 Easy Ways to Deal with Difficult Customers
Have you ever had to deal with a customer who made you crazed? Who hasn't?…
Have you given them a reason to say yes?
May 11, 2012
Have you given them a reason to say yes?
How nice would your life be if every time you followed up with a prospect,…
Why your email fails to get results – and what to do about it
The prospect was in a "time crunch," she said, and didn't appreciate being "threatened" by…
Are your site inspections losing the business?
May 7, 2012
Are your site inspections losing the business?
My son and his fiancee kindly invited me to join them as they visited several…