February 8, 2019
The results of writing an email naked….
I hate bait and switch subject lines so right away you need to know: I…
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December 14, 2018
Master the relationship even when your only tool is email
I was on the phone with a client and we were laughing and bonding. It…
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October 12, 2018
Why your credibility may be at stake/steak (even if you don’t know it)
This may not be mind-blowing but it is radical. Spelling errors and typos influence trust.…
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October 5, 2018
Break up with these Gimmick Emails
Raise your hand if you’re also sick of “Checking back with you” emails as in:…
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September 14, 2018
Do this “one thing” to double your sales opportunities
Do you remember the classic comedy, City Slickers? Curly (Jack Palance): Do you know what…
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September 7, 2018
“Nice to e-meet you” and other silly stuff
Using email, Shelly introduces you to her colleague, Michael . She thinks he can benefit…
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July 13, 2018
You’re pissing them off & don’t even know it
A new client hired me to conduct a series of sales writing webinars for her…
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June 29, 2018
10 reasons your emails don’t yield results – and what to do instead
“I sent 40 emails last week and didn’t get one response. I don’t understand,” said…
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June 1, 2018
How to Handle Negativity with Email
You know I have to say this. When a client or colleague is angry or…
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May 25, 2018
Why some expert advice will get you into big trouble
Reading only a post’s headline can get a person into trouble. The subject line on…
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