“My name is Sophie Spaniel and I am the sales manager at ….” “I’m writing to introduce myself to you. I am your event manager and will be …” “Please…
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Sue has spent years honing her craft, and if you’ve ever heard her speak, you know how passionate she is about what she does. If you have not witnessed her in person, you can still learn from her and enjoy her years of research, professionally and passionately laid out in writing for all to enjoy.
Clearly email etiquette is important to you because so many of you engaged with last week’s post, The 3 Most Annoying Email Habits. Here is Part Two: How NOT to…
It isn’t news that common sense isn’t that common. But when it comes to email, it’s the exception. Here are three aggravating habits that drive your colleagues and clients crazy:…
“Email isn’t just a response to a request but a strategic tool that can set you apart from others” SpeakerSue Email, when used strategically, is an amazing tool to initiate,…
Brevity may be “the soul of wit,” but it isn’t usually the best option in email. You’ll agree this email is brief: Attached is the proposal. Your thoughts? And awful….
My male dog, BC, had a “hot spot” that I allowed him to lick (because really would you want to wear one of those collars of shame?). Don’t judge me….
How many sales people, revenue managers and general managers does it take to overcome a difficult objection? Only one. But… #1. To be successful at “overcoming”a difficult situation (or person),…
Care + personalization = engagement Personalize your touchpoint. Evoke authentic emotion. Make the next step friction-less. Delight with a vision statement. The equation starts with caring enough about their success/happiness/delight/comfort…