March 15, 2019
How not to prospect- learned by accident
A client called looking for a facilitator and what he needs isn’t in my wheelhouse.…
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March 8, 2019
The Best Never Cold Calling Script
“The Best Cold Call Script Ever” just appeared in my inbox. I’m hopeful it didn’t…
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March 1, 2019
How to Handle Difficult Situations YOU Create for your Client
My flight was oversold and the gate agent needed travelers to give up their seats.…
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February 22, 2019
Increase Sales with this One Easy Tip
Do your buyers like you? I’m not asking if they’re your best friends but do…
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February 15, 2019
Stop making these two common HUGE proposal mistakes
What is a proposal? Is it a communication tool to: A. provide specific rates, inclusions,…
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February 8, 2019
The results of writing an email naked….
I hate bait and switch subject lines so right away you need to know: I…
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February 1, 2019
Your Sales Cycle Has Changed. Have You?
“57% of the purchase decision is complete before a customer even calls a supplier.” (CEB)…
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January 25, 2019
How Email Can Immediately Improve Your CX
Just lately, I’ve received a bunch of requests to speak about excellence in customer service.…
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January 18, 2019
Are you discounting when you don’t have to?
Though the word “discount” cheapens the value of the your offer (special pricing or exclusive…
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January 11, 2019
Email and the “cuddle hormone”
Brain theory. Who knew it was the key to selling more? The left side is…
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Power Sales Writing