April 3, 2020
How to Create an Out-of-Office that Makes You Look Like a Professional!
If you’ve been furloughed, your work week reduced or if you’re working solo in place…
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March 27, 2020
2 important tips to convey “no” in email – today
Your client wants to cancel the event and has asked for their entire deposit back.…
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March 20, 2020
Email Communications during Crisis: Part 2
Here is what I know: If a subject line says, “Your Friends at X Company,”…
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March 13, 2020
Why even send the email?
Very cool. You just received an RFP and it fits your hotel, service, product like…
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March 6, 2020
Big presentation? What you need to know to calm those nerves
Have you ever been nervous making a presentation? Who hasn’t? The reality is we do…
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February 28, 2020
Use smart email messaging to sell past crisis: Part 1
Because we all pray this awful coronavirus will soon be contained, people will get well,…
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February 20, 2020
Uncomfortable with conflict? You’re likely a better negotiator
“Get comfortable with conflict” is one of the worst bits of advice anyone can receive.…
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February 13, 2020
Why applying psychology to sales messaging accelerates results
According to multiple research sources, more than price, hotel decisions are guided by imagery and…
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February 7, 2020
Gain trust with your prospecting emails
How many emails do you delete unopened each day? Why? A salesperson just like you…
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January 30, 2020
What if their meeting fails? How to sell higher rate
Two clients on the same day called with the same question, “We’ve increased our rates…
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