June 2, 2014
Why Your 2nd Self Must be as Brilliant: Email Etiquette Part 1
If you aren't already familiar with the term "second self", it's time. Your second self…
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May 28, 2014
3 Ways Your Emails May Damage Your Sales Results
"People don’t want to buy a quarter-inch drill. They want a quarter-inch hole!” Theodore Levitt,…
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May 21, 2014
Why Your Introduction Matters
As I was being introduced by the President of the group, I knew I was…
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May 14, 2014
How Fascinating Are You?
Recently, I've received a plethora of emails about the importance of being "fascinating." "Are you fascinating?"…
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May 12, 2014
“No problem” and Other Customer Turn offs
THIS IS A TEST. THIS IS A TEST OF THE EMERGENCY WARNING SYSTEM. THIS IS ONLY…
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April 23, 2014
Are You Making Your Customers Unhappy?
Because I’m happyClap along if you feel like a room without a roofBecause I’m happyClap…
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December 13, 2013
Are you Scaring Your Prospects at Trade Shows and in Email?
No one frightens qualified prospects and interested people away knowingly. But what you may not…
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July 29, 2013
Emotionally intelligent Email
How many emails do you receive that get you wondering, "What's wrong with her today?"…
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July 25, 2013
A Survival Guide: Email Error #1: Sending an email to the wrong person
If you haven't yet had that horribly nauseating feeling of realizing, about a nanosecond after…
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April 1, 2013
3 Keys to Qualifying Prospects Now
Once upon a time, it may have been possible to qualify a prospect by asking…
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